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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dee J

August 6, 2026

5  out of  5
rating by Dee J
"Juan, it was a pleasure working with you. Thank you for clearly explaining everything about my new policy to me. I appreciate your expertise, warm tone, and helpfulness!"
We responded:
"Dee, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Melissa Vargas

August 6, 2026

5  out of  5
rating by Melissa Vargas
"Isaac called me today and I am so ecstatic that he did. He has me paying a lot lower than I was paying with my other insurance company and I even added a car onto the policy. We all need a little Isaac in our lives."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Mercedes

August 5, 2026

5  out of  5
rating by Mercedes
"Quiero agradecer a Jose E. Diaz, a el de doy mis 5⭐️, me ayudo a escoger State Farm como compañía de seguros de autos por su claridad al explicarme y ayudarme con todas mis preguntas. Lo recomiendo como su asesor."
We responded:
"Mercedes, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Amarilys J

August 2, 2026

5  out of  5
rating by Amarilys J
"Ixchel gracias excelente servicio ..!! La mejorrrr"
We responded:
"Thank you so much for the 5-star rating, Amarilys! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Juan Calix "
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Dr.C Carter

July 31, 2026

5  out of  5
rating by Dr.C Carter
"This Team is exceptional 👏 👌 special thanks to Sir Issac 🙏"
We responded:
"Thank you so much for the 5 stars, Dr.C! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Margaret Schnichels

July 29, 2026

5  out of  5
rating by Margaret Schnichels
"Excellent customer service and communication, answered all my questions. I would highly recommend for your insurance needs."
We responded:
"Margaret, thank you for the fantastic review! We’re always here to support you with your insurance needs in Altamonte Spg. "
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Craig deFreese

July 21, 2026

5  out of  5
rating by Craig deFreese
"Service from Juan's office has been great. In particular, I recently obtained a policy for my daughter's new car. I emailed the office and promptly got a reply from Isaac Schilling. He was very responsive, helpful, and efficient. It was a pleasure to work with him. I'm keeping his number and email address in my contacts so I can message him directly when I need to in the future. Thanks Isaac!"
We responded:
"Craig, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Altamonte Spg insurance team! - Your State Farm Agent, Juan Calix "
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Alexander Berovides

July 17, 2026

5  out of  5
rating by Alexander Berovides
"Juan and Jennifer were amazing and knowledgeable, helped me with my Home and Auto Insurance. They helped me evaluate what’s at risk in the event of an accident and made sure the coverages would protect me properly."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Altamonte Spg. "
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Aaron Richardson

July 17, 2026

5  out of  5
rating by Aaron Richardson
"José Díaz helped me out with my new insurance quote and was so incredibly helpful! Not
only did he save me money but he was really fun and friendly to speak with! I recommend this insurance agency very highly they are straight forward, honest, and helpful! Great job guys! I would give them 6 stars, but the review only allows for 5."
We responded:
"Aaron, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Altamonte Spg. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Juan Calix and Team "
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Andrew

July 17, 2026

5  out of  5
rating by Andrew
"Have never had a bad experience with this agency. Jennyffer is the best! She’s personable and always willing to help out however she can."
We responded:
"Andrew, thank you for the amazing review! Our Altamonte Spg insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Juan Calix, your State Farm Agent "
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La'Trease Golden

July 14, 2026

5  out of  5
rating by La'Trease Golden
"I had a great experience switching my auto insurance from North Carolina to Florida, thanks to Nicole! She made the entire process so easy and smooth. She took the time to explain everything clearly, answered all of my questions, and made sure I understood my coverage and options. Moving insurance between states can seem overwhelming, but Nicole made it completely stress-free. I truly appreciate her professionalism, patience, and excellent customer service. If you’re looking for someone who is knowledgeable and genuinely helpful, I highly recommend asking for Nicole!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Joseph Rivera

July 8, 2026

5  out of  5
rating by Joseph Rivera
"Ixchel was a pleasure to speak with this morning. Especially being able to speak in Spanish was a delight. She was very familiar with what I needed and was knowledgeable of how to find it. She was very nice and professional. I highly recommend her for employee of the month."
We responded:
"Thank you so much for the 5-stars, Joseph! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lefthy Napoleoni

July 7, 2026

5  out of  5
rating by Lefthy Napoleoni
"Nicole at State Farm did an amazing job at helping my family and I switch over from another insurance company. She helped me save $100 a month on my auto insurance! She was very kind, honest, patient, well-spoken, and made the process very smooth and easy. Our new policy was made very clear to us by her with no questions left unanswered. Nobody better to work with than her!! I 100% would work with her and State Farm again."
We responded:
"We appreciate your review, Lefthy. We are so happy that you had such a wonderful experience with State Farm Agent Juan Calix’s Team here in Altamonte Spg ! "
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Mckenna Krietemeyer

July 6, 2026

5  out of  5
rating by Mckenna Krietemeyer
"Isaac was extremely professional and so helpful. I had a wonderful experience."
We responded:
"Wow, thank you for the 5-star review, Mckenna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Melissa Aponte

July 6, 2026

5  out of  5
rating by Melissa Aponte
"From the very first phone call, we were treated with kindness, professionalism, and genuine empathy. My mother had a complicated situation, and Jennifer Calix , Juan Calix , and their team took the time to guide us through every step with patience and care.

They were able to resolve everything in just one day and even helped arrange a payment plan that worked well for her. What could have been a very stressful experience became smooth and manageable because of their dedication and excellent service.

We are truly grateful for everything they did. If you’re looking for a team that genuinely cares about their clients and provides outstanding, high-quality service, we highly recommend them. Thank you, Jennifer, Juan, and the entire team, for your compassion and commitment to helping others!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Nayade Ortiz

July 6, 2026

5  out of  5
rating by Nayade Ortiz
"Juan made the whole experience of getting insurance so smooth and easy! He broke down every single step and was charismatic while doing so. So happy I chose this office!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Juan Calix’s Team. "
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Jakob Snyder

July 6, 2026

5  out of  5
rating by Jakob Snyder
"I had an outstanding experience working with Isaac S. From the very beginning, he was knowledgeable, professional, and genuinely committed to helping me find the best insurance coverage for my needs. He took the time to explain every option clearly, answered all of my questions with patience, and never made me feel pressured into making a decision.
What really sets Isaac apart is his honesty, responsiveness, and dedication to his clients. He made the entire process simple and stress-free while ensuring I understood exactly what I was getting. It's clear that he truly cares about providing excellent customer service and building long-term relationships rather than just making a sale.
If you're looking for an insurance agent who is trustworthy, reliable, and goes above and beyond, I highly recommend Isaac. He exceeded my expectations, and I wouldn't hesitate to recommend him to my family and friends. Thank you, Isaac, for making what could have been a complicated process so easy!"
We responded:
"Thanks so much for the fantastic rating, Jakob! We are so glad you had a positive experience with us here on State Farm Agent Juan Calix’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Priyangana Sharma

June 30, 2026

5  out of  5
rating by Priyangana Sharma
"Working with Juan was a great experience. He was patient, attentive to every detail, and always responsive and courteous throughout the process. He took the time to answer all of my questions and found me a very competitive rate that ultimately convinced me to switch my auto insurance after being with the same company for more than 8 years. I highly recommend Juan to anyone looking for a knowledgeable, professional, and trustworthy insurance agent."
We responded:
"Thank you for the 5-star review, Priyangana! Here on State Farm Agent Juan Calix’s Team, we are proud to serve our community and appreciate your recognition. "
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Marques Laidler

June 29, 2026

5  out of  5
rating by Marques Laidler
"Top Notch Service!! Everything is clearly explained and they work with you to get you the best pricing possible."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Marianjelymary Quiles

June 27, 2026

5  out of  5
rating by Marianjelymary Quiles
"Gracias a la representante Itchel, super eficiente, me resolvió rápidamente y me explicó todo para entender mi nueva póliza. Super satisfecha y feliz con mi nueva mensualidad, muchas gracias."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Altamonte Spg to know that you had such a wonderful experience with us here on State Farm Agent Juan Calix’s Team."
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Stephainie Victor

June 26, 2026

1  out of  5
rating by Stephainie Victor
"I am extremely disappointed with the way Juan Calix handled both my claim and my insurance policy.

My accident was determined to be not at fault according to the police report, yet I was still found liable and my insurance premium was nearly doubled. This was only a minor fender bender, and it was my very first accident.

What disappointed me even more was the complete lack of communication and customer service. When I reached out to discuss my policy and better understand the decision, I received no response other than an email stating that my policy could be canceled. There was no willingness to discuss the situation, explain the reasoning behind the increase, explore potential discounts, or consider factors such as my status as a student.

I expected much better service from State Farm. Instead, I felt dismissed and unsupported during a time when I needed guidance the most.

If you are a student in Florida, I would strongly recommend looking elsewhere for insurance or working with a different State Farm agent. Based on my experience, I cannot recommend Juan Calix."
We responded:
"Hi Stephainie,

Thank you so much for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we completely understand how frustrating it can be to have questions after an accident—especially when you’re trying to make sense of changes to your policy and want clear answers.

Our goal is always to provide clear communication, support, and helpful guidance. It’s disappointing to hear that you felt unsupported, because you deserved to feel heard and taken care of during a stressful time.

While we can’t go into the specifics of a policy or claim in a public forum, we would sincerely appreciate the opportunity to speak with you directly. We’d like to review your concerns, answer any questions you have about your coverage and the available options, and make sure you have the information you need moving forward.

We value what you shared, and we genuinely hope we can use it to improve. Please reach out to us when you’re able—we’re here to help."
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Thomas Clayton

June 26, 2026

5  out of  5
rating by Thomas Clayton
"Jose was a joy to work with and went the extra mile to make thing go smoothly and also make thing super easy for me."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Juan Calix’s Team here in Altamonte Spg . "
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Rafaela Cruz

June 26, 2026

5  out of  5
rating by Rafaela Cruz
"Excellent service, Jose did an outstanding job job looking for best options that covers all my needs in my policy."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Juan Calix’s Team here in Altamonte Spg . "
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Carlos Ortiz

June 24, 2026

5  out of  5
rating by Carlos Ortiz
"Juan was amazing! In a matter of a few minutes literally lowered the cost of my insurance by $170 per month! He took it amongst himself to get it done with no hassle. All about customer service and he definitely does what he can for his clients and this Veteran definitely appreciated it. Highly recoommend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Juan Calix’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Altamonte Spg ."
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Jaanai Mendoza

June 23, 2026

5  out of  5
rating by Jaanai Mendoza
"Jose Diaz assisted us with insurance quote for our house and vehicles. He saved us money. He was very helpful and polite."
We responded:
"Thank you for the amazing review, Jaanai! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."