State Farm® Insurance Agent Juan Calix

"Gracias a la representante Itchel, super eficiente, me resolvió rápidamente y me explicó todo para entender mi nueva póliza. Super satisfecha y feliz con mi nueva mensualidad, muchas gracias."

"I am extremely disappointed with the way Juan Calix handled both my claim and my insurance policy.

My accident was determined to be not at fault according to the police report, yet I was still found liable and my insurance premium was nearly doubled. This was only a minor fender bender, and it was my very first accident.

What disappointed me even more was the complete lack of communication and customer service. When I reached out to discuss my policy and better understand the decision, I received no response other than an email stating that my policy could be canceled. There was no willingness to discuss the situation, explain the reasoning behind the increase, explore potential discounts, or consider factors such as my status as a student.

I expected much better service from State Farm. Instead, I felt dismissed and unsupported during a time when I needed guidance the most.

If you are a student in Florida, I would strongly recommend looking elsewhere for insurance or working with a different State Farm agent. Based on my experience, I cannot recommend Juan Calix."

"Jose was a joy to work with and went the extra mile to make thing go smoothly and also make thing super easy for me."

"Excellent service, Jose did an outstanding job job looking for best options that covers all my needs in my policy."

"Juan was amazing! In a matter of a few minutes literally lowered the cost of my insurance by $170 per month! He took it amongst himself to get it done with no hassle. All about customer service and he definitely does what he can for his clients and this Veteran definitely appreciated it. Highly recoommend."

"Jose Diaz assisted us with insurance quote for our house and vehicles. He saved us money. He was very helpful and polite."

"You know I was hesitant to switch my auto insurance over to State Farm because its such a big company and I didn't know much. But the Juan Calix team made the experience so personable! I felt so taken care of and really felt heard with all of my concerns. And on top of that I'm now saving HUNDREDS from what I was paying before. Thank you!"

"I called in to see if I could get a better rate and Issac was extremely helpful with meeting me with all my needs!"

"I just came in for cool air and staff offer a great service and water to stay cool"

"I couldn't be happier with the service I have received. They helped me find the perfect auto insurance policy for me and my family, making the entire process easy and stress-free. Whenever I have a question or concern, their team is always attentive, responsive, and quick to provide solutions.

A special thank you to Jennifer and Nicole, who consistently provide outstanding customer service. They are incredibly friendly, knowledgeable, and always willing to go the extra mile to help. Their professionalism and kindness make a real difference.

I highly recommend this agency to anyone looking for reliable insurance coverage and exceptional customer support. 100% recommended!"

"I contacted the agency regarding a 220-appointment request and sent two follow‑up emails without a response. A reply was provided after my third email. As a customer of this agency for approximately four years, I am evaluating my options for the ongoing management of my household’s book of business based on this communication pattern.
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Update:

To clarify, my experience was NOT satisfactory. I reached out multiple times and only received a response on my third attempt. My review reflects the actual interaction regarding my 220 appointment request and the explanation I was given. I understand individual agents may follow different internal guidelines, and my comments simply document the process I encountered."

"I definitely love this insurance company. Very professional and personal. Ixchel was the young lady who helped me out, and everything was smooth, fast, and very informative."

"Jose Diaz was very helpful provide me an excellent service and help me to save money on my car insurance Jose was very professional and polite way to go Jose ! Thanks for your great and professional service God bless you !"

"I had been searching for more affordable auto insurance after my insurer had gone up considerably with each renewal (despite having no accidents or claims) and no luck. I even searched with my company employee discounts. A friend referred Juan Calix to me. I reached out to him at 9 a.m. and before noon I had new significantly more affordable insurance with the same coverages as my prior policy. Juan is responsive and professional and fantastic to work with! Highly recommend!"

"If insurance had a VIP section, Jennyffer Calix at Juan Calix State Farm would be running it! 😄 She made handling my auto, homeowner’s, and life insurance feel way less like a chore and more like a smooth, well-organized experience.

Jennyffer knows her stuff—like really knows it—but explains everything in a way that actually makes sense (no confusing insurance language overload here). She helped me get great coverage across the board and made sure I felt confident every step of the way.

Professional, efficient, and with just the right touch of humor to keep things enjoyable—honestly, I didn’t think getting insured could be this pleasant. If you want someone who gets the job done and keeps you smiling, Jennyffer is your go-to. Highly recommend!"

"Jennyffer is the best. She has all the knowledge and understanding. Please always ask for her."

"Excelente servicio, Ixchel me ayudó y fue clara con todas mis preguntas."

"Ixchel fue muy amable, la recomiendo."

"Ixchel Gonzalez was very helpful. She explained everything I wanted to know about my coverage clearly and thoroughly. She made the information easy to understand and was very knowledgeable. I will definitely recommend State Farm to others because of the outstanding customer service Ixchel provided. She was truly exceptional at her job."

"Jose and Isaac were amazing they were both working with me recommending the right coverage and getting me the best price possible"

"Jennifer and Nicole were great! They were able to assist me and getting good coverage for a great price!"

"Isaac was great!!"

"Issac is incredible as an insurance agent"

"Juan Calix called me to set up the car insurance he quoted me. He quoted me the best price out there. He is very kind and helpful. Glad I found him. If I need more insurance I will give him a call."

"Juan and his team are great. I love how they helped me saved and helped me understand my car insurance."