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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Rivera

July 8, 2026

5  out of  5
rating by Joseph Rivera
"Ixchel was a pleasure to speak with this morning. Especially being able to speak in Spanish was a delight. She was very familiar with what I needed and was knowledgeable of how to find it. She was very nice and professional. I highly recommend her for employee of the month."
We responded:
"Thank you so much for the 5-stars, Joseph! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lefthy Napoleoni

July 7, 2026

5  out of  5
rating by Lefthy Napoleoni
"Nicole at State Farm did an amazing job at helping my family and I switch over from another insurance company. She helped me save $100 a month on my auto insurance! She was very kind, honest, patient, well-spoken, and made the process very smooth and easy. Our new policy was made very clear to us by her with no questions left unanswered. Nobody better to work with than her!! I 100% would work with her and State Farm again."
We responded:
"We appreciate your review, Lefthy. We are so happy that you had such a wonderful experience with State Farm Agent Juan Calix’s Team here in Altamonte Spg ! "
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Mckenna Krietemeyer

July 6, 2026

5  out of  5
rating by Mckenna Krietemeyer
"Isaac was extremely professional and so helpful. I had a wonderful experience."
We responded:
"Wow, thank you for the 5-star review, Mckenna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Melissa Aponte

July 6, 2026

5  out of  5
rating by Melissa Aponte
"From the very first phone call, we were treated with kindness, professionalism, and genuine empathy. My mother had a complicated situation, and Jennifer Calix , Juan Calix , and their team took the time to guide us through every step with patience and care.

They were able to resolve everything in just one day and even helped arrange a payment plan that worked well for her. What could have been a very stressful experience became smooth and manageable because of their dedication and excellent service.

We are truly grateful for everything they did. If you’re looking for a team that genuinely cares about their clients and provides outstanding, high-quality service, we highly recommend them. Thank you, Jennifer, Juan, and the entire team, for your compassion and commitment to helping others!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Nayade Ortiz

July 6, 2026

5  out of  5
rating by Nayade Ortiz
"Juan made the whole experience of getting insurance so smooth and easy! He broke down every single step and was charismatic while doing so. So happy I chose this office!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Juan Calix’s Team. "
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Jakob Snyder

July 6, 2026

5  out of  5
rating by Jakob Snyder
"I had an outstanding experience working with Isaac S. From the very beginning, he was knowledgeable, professional, and genuinely committed to helping me find the best insurance coverage for my needs. He took the time to explain every option clearly, answered all of my questions with patience, and never made me feel pressured into making a decision.
What really sets Isaac apart is his honesty, responsiveness, and dedication to his clients. He made the entire process simple and stress-free while ensuring I understood exactly what I was getting. It's clear that he truly cares about providing excellent customer service and building long-term relationships rather than just making a sale.
If you're looking for an insurance agent who is trustworthy, reliable, and goes above and beyond, I highly recommend Isaac. He exceeded my expectations, and I wouldn't hesitate to recommend him to my family and friends. Thank you, Isaac, for making what could have been a complicated process so easy!"
We responded:
"Thanks so much for the fantastic rating, Jakob! We are so glad you had a positive experience with us here on State Farm Agent Juan Calix’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Priyangana Sharma

June 30, 2026

5  out of  5
rating by Priyangana Sharma
"Working with Juan was a great experience. He was patient, attentive to every detail, and always responsive and courteous throughout the process. He took the time to answer all of my questions and found me a very competitive rate that ultimately convinced me to switch my auto insurance after being with the same company for more than 8 years. I highly recommend Juan to anyone looking for a knowledgeable, professional, and trustworthy insurance agent."
We responded:
"Thank you for the 5-star review, Priyangana! Here on State Farm Agent Juan Calix’s Team, we are proud to serve our community and appreciate your recognition. "
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Marques Laidler

June 29, 2026

5  out of  5
rating by Marques Laidler
"Top Notch Service!! Everything is clearly explained and they work with you to get you the best pricing possible."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Marianjelymary Quiles

June 27, 2026

5  out of  5
rating by Marianjelymary Quiles
"Gracias a la representante Itchel, super eficiente, me resolvió rápidamente y me explicó todo para entender mi nueva póliza. Super satisfecha y feliz con mi nueva mensualidad, muchas gracias."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Altamonte Spg to know that you had such a wonderful experience with us here on State Farm Agent Juan Calix’s Team."
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Stephainie Victor

June 26, 2026

1  out of  5
rating by Stephainie Victor
"I am extremely disappointed with the way Juan Calix handled both my claim and my insurance policy.

My accident was determined to be not at fault according to the police report, yet I was still found liable and my insurance premium was nearly doubled. This was only a minor fender bender, and it was my very first accident.

What disappointed me even more was the complete lack of communication and customer service. When I reached out to discuss my policy and better understand the decision, I received no response other than an email stating that my policy could be canceled. There was no willingness to discuss the situation, explain the reasoning behind the increase, explore potential discounts, or consider factors such as my status as a student.

I expected much better service from State Farm. Instead, I felt dismissed and unsupported during a time when I needed guidance the most.

If you are a student in Florida, I would strongly recommend looking elsewhere for insurance or working with a different State Farm agent. Based on my experience, I cannot recommend Juan Calix."
We responded:
"Hi Stephainie,

Thank you so much for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we completely understand how frustrating it can be to have questions after an accident—especially when you’re trying to make sense of changes to your policy and want clear answers.

Our goal is always to provide clear communication, support, and helpful guidance. It’s disappointing to hear that you felt unsupported, because you deserved to feel heard and taken care of during a stressful time.

While we can’t go into the specifics of a policy or claim in a public forum, we would sincerely appreciate the opportunity to speak with you directly. We’d like to review your concerns, answer any questions you have about your coverage and the available options, and make sure you have the information you need moving forward.

We value what you shared, and we genuinely hope we can use it to improve. Please reach out to us when you’re able—we’re here to help."
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Thomas Clayton

June 26, 2026

5  out of  5
rating by Thomas Clayton
"Jose was a joy to work with and went the extra mile to make thing go smoothly and also make thing super easy for me."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Juan Calix’s Team here in Altamonte Spg . "
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Rafaela Cruz

June 26, 2026

5  out of  5
rating by Rafaela Cruz
"Excellent service, Jose did an outstanding job job looking for best options that covers all my needs in my policy."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Juan Calix’s Team here in Altamonte Spg . "
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Carlos Ortiz

June 24, 2026

5  out of  5
rating by Carlos Ortiz
"Juan was amazing! In a matter of a few minutes literally lowered the cost of my insurance by $170 per month! He took it amongst himself to get it done with no hassle. All about customer service and he definitely does what he can for his clients and this Veteran definitely appreciated it. Highly recoommend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Juan Calix’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Altamonte Spg ."
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Jaanai Mendoza

June 23, 2026

5  out of  5
rating by Jaanai Mendoza
"Jose Diaz assisted us with insurance quote for our house and vehicles. He saved us money. He was very helpful and polite."
We responded:
"Thank you for the amazing review, Jaanai! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Nicole Rueda

Nicole Rueda

June 23, 2026

5  out of  5
rating by Nicole Rueda
"You know I was hesitant to switch my auto insurance over to State Farm because its such a big company and I didn't know much. But the Juan Calix team made the experience so personable! I felt so taken care of and really felt heard with all of my concerns. And on top of that I'm now saving HUNDREDS from what I was paying before. Thank you!"
We responded:
"Hi Nicole,

Thank you so much for your fantastic review! We’re thrilled to hear that David Schilling was able to make your transition to State Farm a personable and positive experience. It’s great to know that he took the time to address your concerns and that you're now saving hundreds on your auto insurance! Your trust means a lot to us, and we appreciate you taking the time to share your experience. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Juan Calix "
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Presley walker

June 22, 2026

5  out of  5
rating by Presley walker
"I called in to see if I could get a better rate and Issac was extremely helpful with meeting me with all my needs!"
We responded:
"Presley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Juan Calix’s Team—we are always here to help!"
Profile photo of Fred Estima

Fred Estima

June 22, 2026

5  out of  5
rating by Fred Estima
"I just came in for cool air and staff offer a great service and water to stay cool"
We responded:
"Thank you for the amazing review, Fred! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Cristina Jaramillo

Cristina Jaramillo

June 17, 2026

5  out of  5
rating by Cristina Jaramillo
"I couldn't be happier with the service I have received. They helped me find the perfect auto insurance policy for me and my family, making the entire process easy and stress-free. Whenever I have a question or concern, their team is always attentive, responsive, and quick to provide solutions.

A special thank you to Jennifer and Nicole, who consistently provide outstanding customer service. They are incredibly friendly, knowledgeable, and always willing to go the extra mile to help. Their professionalism and kindness make a real difference.

I highly recommend this agency to anyone looking for reliable insurance coverage and exceptional customer support. 100% recommended!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Edward Polinsky

Edward Polinsky

June 11, 2026

3  out of  5
rating by Edward Polinsky
"I contacted the agency regarding a 220-appointment request and sent two follow‑up emails without a response. A reply was provided after my third email. As a customer of this agency for approximately four years, I am evaluating my options for the ongoing management of my household’s book of business based on this communication pattern.
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Update:

To clarify, my experience was NOT satisfactory. I reached out multiple times and only received a response on my third attempt. My review reflects the actual interaction regarding my 220 appointment request and the explanation I was given. I understand individual agents may follow different internal guidelines, and my comments simply document the process I encountered."
We responded:
"Edward, thank you for taking the time to leave a review. We are glad that your experience with us here on State Farm Agent Juan Calix’s Team was satisfactory. If there are any specific areas where you feel we can enhance our service, we would appreciate hearing from you. "
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Joel Torres

June 5, 2026

5  out of  5
rating by Joel Torres
"I definitely love this insurance company. Very professional and personal. Ixchel was the young lady who helped me out, and everything was smooth, fast, and very informative."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Juan Calix’s Team! We deeply appreciate your kind words here in Altamonte Spg . "
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Oscar Agosto

June 4, 2026

5  out of  5
rating by Oscar Agosto
"Jose Diaz was very helpful provide me an excellent service and help me to save money on my car insurance Jose was very professional and polite way to go Jose ! Thanks for your great and professional service God bless you !"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Juan Calix’s Team here in Altamonte Spg . "
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Erika Yin

June 3, 2026

5  out of  5
rating by Erika Yin
"I had been searching for more affordable auto insurance after my insurer had gone up considerably with each renewal (despite having no accidents or claims) and no luck. I even searched with my company employee discounts. A friend referred Juan Calix to me. I reached out to him at 9 a.m. and before noon I had new significantly more affordable insurance with the same coverages as my prior policy. Juan is responsive and professional and fantastic to work with! Highly recommend!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Juan Calix’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Altamonte Spg ."
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Beth Gagnon

June 1, 2026

5  out of  5
rating by Beth Gagnon
"If insurance had a VIP section, Jennyffer Calix at Juan Calix State Farm would be running it! 😄 She made handling my auto, homeowner’s, and life insurance feel way less like a chore and more like a smooth, well-organized experience.

Jennyffer knows her stuff—like really knows it—but explains everything in a way that actually makes sense (no confusing insurance language overload here). She helped me get great coverage across the board and made sure I felt confident every step of the way.

Professional, efficient, and with just the right touch of humor to keep things enjoyable—honestly, I didn’t think getting insured could be this pleasant. If you want someone who gets the job done and keeps you smiling, Jennyffer is your go-to. Highly recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Beth. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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damintrading trading

May 31, 2026

5  out of  5
rating by damintrading trading
"Jennyffer is the best. She has all the knowledge and understanding. Please always ask for her."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Gabriel Gonzalez

May 29, 2026

5  out of  5
rating by Gabriel Gonzalez
"Excelente servicio, Ixchel me ayudó y fue clara con todas mis preguntas."
We responded:
"Thank you so much for the 5-stars, Gabriel! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Juan Calix’s Team anytime."